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PEERS

A Model of Supervision for Peer Support Workers

What is the PEERS Model?

The PEERS Model of Supervision builds on components from Social Work and other helping professions to provide a clear, concise model to ensure peer support workers receive the supervision they deserve.  

Components of the PEERS Model

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Paraprofessional

First and foremost a Peer Support Worker is a paraprofessional. It is imperative that a supervisor assists in the development of professional skills and a professional self.

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 Experience

The lived experience of the peer support worker is foundation of their role. It is critical for supervisors to assist Peers in utilizing this experience effectively. 

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 Education 

Providing a Peer Support Worker with opportunities to be educated about the work they do, the individuals they serve and the provision of services is a critical function of supervision. 

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 Responsibility

A Peer Support Worker needs to be assigned specific responsibilities within their role as a peer and held accountable for those responsibilities.

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 Support 

All supervision must be provided through a framework of supporting the Peer Support Worker as they engage in the challenging role of a Peer Support Worker.

The Development of the PEERS Model of Supervision
Building on Alfred Kudishin's Supervision in Social Work and its focus on three major components; Administrative, Educational, and Supportive. 

Image by Muhammad Faiz Zulkeflee

Administrative Supervision

"Supervision is a special aspect of organizational administration."

-Kadushin and Harkness (2014) 

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Educational Supervision

"Educational supervision is the second principal responsibility of the supervisor."

Kadushin and Harkness (2014)

Image by Brooke Cagle

Supportive Supervision

"Supportive supervision involves care for the carers."

Kadushin and Harkenss (2014)

Why Use the PEERS Model for Supervision? 

Supervisors of Peer Support Workers face many unique challenges as they provide supervision. Below are answers to some of the common challenges that supervisors encounter.

01.

Why Do Peer Support Workers Need Supervision? 

According to SAMSHA, all staff need supervision and Peer Support Workers have unique supervisory needs.

03.

Do I Need Structured Model in Supervision?

Structured supervision can be a more effective form of supervision (Davis, 2015). 

05.

Is Supervising Peer Support Staff Different then Supervising Clinical Staff?

Supervisors may only have training in clinical supervision. This is a common challenge that can be addressed.

02.

Isn't there already a Social Work Model of Supervision that can be Used?

Social Work does not currently have any models designed to address the specific needs of peer support workers.

04.

I'm worried the Peer Support Workers I supervise may be disclosing too much of their own experiences. What do I do?

The nature of peer support means that boundary issues can be very nuanced (SAMSHA). Development of self disclosure skills is critical.

06.

Can I effectively supervise Peer Support Workers if I don't share their lived experience? 

The PEERS Model is designed to be utilized by supervisors who do not necessarily identify as having the same lived experience as the Peer Support Workers they supervise.

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PEERS: A Social Work Model for the Supervision of Peer Paraprofessionals
by
Micah Hillis, MSW, LCSW

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